Alguém liga se passando pela polícia, pela alfândega ou por uma agência federal e diz que os teus dados bancários estão ligados a um crime. Depois te pressiona pra entregar dinheiro, joias ou o acesso à tua conta. Aqui na Suíça os golpistas fingem ser até o próprio NCSC, falsificam números suíços e trocam entre alemão, francês e italiano pra soar convincentes.

Como o golpe funciona

1. Toca o telefone. Muitas vezes é uma voz de computador, e o número aparece como se fosse suíço de verdade. Do outro lado, alguém diz ser da polícia, da alfândega ou de uma agência federal.
2. Te contam que a tua identidade ou o teu cartão foram 'comprometidos' ou entraram numa investigação criminal.
3. Sob pressão e pedindo segredo, mandam mover teu dinheiro pra uma 'conta segura', ditar os dados do cartão ou do e-banking, ou separar dinheiro e joias.
4. Um mensageiro (um 'money mule', muitas vezes um jovem recrutado pelo Snapchat) aparece na tua porta pra buscar os valores.
5. Lá fora, os chefes coordenam esses mensageiros com listas de vítimas e chips suíços que trocam o tempo todo.

Sinais de alerta

• A polícia suíça de verdade nunca te pede pra transferir dinheiro, ditar dados do cartão ou entregar valores a um mensageiro.
• Pressa, urgência e um pedido de segredo ('não conta pra ninguém, nem pro banco').
• Voz robótica, ou alguém que tu não consegue retornar pelo número oficial publicado.
• O número que aparece na tela parece ser da polícia ou de um órgão oficial (isso é falsificado).

Como se proteger

• Desliga na hora. Não aperta tecla nenhuma nem fica 'na linha'.
• Liga tu mesmo pra polícia ou pro teu banco, usando o número oficial que tu procura por conta própria.
• Nunca entregues dinheiro, cartões ou valores a alguém que bate na tua porta por causa de uma ligação.
• Avisa os teus parentes idosos com carinho: eles são o alvo principal.

Jemand ruft an und gibt sich als Polizei, Zoll oder Bundesbehörde aus und behauptet, Deine Bankdaten hätten mit einem Verbrechen zu tun. Dann setzt man Dich unter Druck, Bargeld, Schmuck oder Deinen Kontozugang herzugeben. Hier in der Schweiz geben sich die Betrüger sogar als das NCSC selbst aus, fälschen Schweizer Nummern und wechseln zwischen Deutsch, Französisch und Italienisch.

So funktioniert die Masche

1. Das Telefon klingelt. Oft ist es eine Computerstimme, und die Nummer sieht aus wie eine echte Schweizer Nummer. Am anderen Ende sagt jemand, er sei von der Polizei, dem Zoll oder einer Bundesbehörde.
2. Man erzählt Dir, Deine Identität oder Deine Karte sei 'kompromittiert' oder in eine Ermittlung geraten.
3. Unter Druck und mit der Bitte um Geheimhaltung sollst Du Dein Geld auf ein 'sicheres Konto' verschieben, Karten- oder E-Banking-Daten diktieren oder Bargeld und Schmuck bereitlegen.
4. Ein Bote (ein 'Money Mule', oft ein über Snapchat angeworbener Jugendlicher) steht an Deiner Tür, um die Wertsachen abzuholen.
5. Im Ausland steuern die Hintermänner diese Boten mit Opferlisten und ständig gewechselten Schweizer SIM-Karten.

Warnsignale

• Die echte Schweizer Polizei verlangt nie, dass Du Geld überweist, Kartendaten diktierst oder Wertsachen einem Boten übergibst.
• Eile, Dringlichkeit und die Bitte um Geheimhaltung ('sag es niemandem, auch nicht der Bank').
• Eine Roboterstimme oder jemand, den Du über die offizielle Nummer nicht zurückrufen kannst.
• Die Nummer auf dem Display sieht nach Polizei oder Behörde aus (das ist gefälscht).

So schützt du dich

• Leg sofort auf. Drück keine Taste und bleib nicht 'in der Leitung'.
• Ruf selbst die Polizei oder Deine Bank an, mit der offiziellen Nummer, die Du selbst heraussuchst.
• Gib niemals Geld, Karten oder Wertsachen an jemanden, der wegen eines Anrufs an Deiner Tür steht.
• Warne Deine älteren Angehörigen liebevoll: Sie sind das Hauptziel.

Someone calls pretending to be the police, customs or a federal agency and says your bank details are linked to a crime. Then they pressure you to hand over cash, jewellery or access to your account. Here in Switzerland the scammers even pose as the NCSC itself, spoof Swiss numbers and switch between German, French and Italian.

How the scam works

1. The phone rings. Often it's a computer voice, and the number looks like a real Swiss one. On the line, someone claims to be the police, customs or a federal agency.
2. They tell you your identity or your card has been 'compromised' or dragged into a criminal investigation.
3. Under pressure and sworn to secrecy, you're told to move your money to a 'safe account', read out card or e-banking details, or set aside cash and jewellery.
4. A courier (a 'money mule', often a youngster recruited via Snapchat) shows up at your door to collect the valuables.
5. Abroad, the handlers steer these couriers with victim lists and constantly swapped Swiss SIM cards.

Warning signs

• The real Swiss police never ask you to transfer money, read out card details or hand valuables to a courier.
• Rush, urgency and a plea for secrecy ('don't tell anyone, not even the bank').
• A robotic voice, or someone you can't call back on the official published number.
• The number on your screen looks like the police or an official body (that's spoofed).

How to protect yourself

• Hang up right away. Don't press any key and don't 'stay on the line'.
• Call the police or your bank yourself, using the official number you look up on your own.
• Never hand cash, cards or valuables to someone at your door because of a phone call.
• Warn your elderly relatives gently: they are the main target.

Alguien llama haciéndose pasar por la policía, la aduana o una agencia federal y dice que tus datos bancarios están vinculados a un delito. Luego te presiona para que entregues efectivo, joyas o el acceso a tu cuenta. Aquí en Suiza los estafadores se hacen pasar incluso por el propio NCSC, falsifican números suizos y cambian entre alemán, francés e italiano.

Cómo funciona la estafa

1. The phone rings. Often it's a computer voice, and the number looks like a real Swiss one. On the line, someone claims to be the police, customs or a federal agency.
2. They tell you your identity or your card has been 'compromised' or dragged into a criminal investigation.
3. Under pressure and sworn to secrecy, you're told to move your money to a 'safe account', read out card or e-banking details, or set aside cash and jewellery.
4. A courier (a 'money mule', often a youngster recruited via Snapchat) shows up at your door to collect the valuables.
5. Abroad, the handlers steer these couriers with victim lists and constantly swapped Swiss SIM cards.

Señales de alerta

• The real Swiss police never ask you to transfer money, read out card details or hand valuables to a courier.
• Rush, urgency and a plea for secrecy ('don't tell anyone, not even the bank').
• A robotic voice, or someone you can't call back on the official published number.
• The number on your screen looks like the police or an official body (that's spoofed).

Cómo protegerte

• Hang up right away. Don't press any key and don't 'stay on the line'.
• Call the police or your bank yourself, using the official number you look up on your own.
• Never hand cash, cards or valuables to someone at your door because of a phone call.
• Warn your elderly relatives gently: they are the main target.

Quelqu'un appelle en se faisant passer pour la police, la douane ou une agence fédérale et dit que tes données bancaires sont liées à un crime. Ensuite on te pousse à remettre de l'argent, des bijoux ou l'accès à ton compte. Ici en Suisse les escrocs se font même passer pour le NCSC lui-même, falsifient des numéros suisses et passent de l'allemand au français à l'italien.

Comment l'arnaque fonctionne

1. The phone rings. Often it's a computer voice, and the number looks like a real Swiss one. On the line, someone claims to be the police, customs or a federal agency.
2. They tell you your identity or your card has been 'compromised' or dragged into a criminal investigation.
3. Under pressure and sworn to secrecy, you're told to move your money to a 'safe account', read out card or e-banking details, or set aside cash and jewellery.
4. A courier (a 'money mule', often a youngster recruited via Snapchat) shows up at your door to collect the valuables.
5. Abroad, the handlers steer these couriers with victim lists and constantly swapped Swiss SIM cards.

Signaux d'alerte

• The real Swiss police never ask you to transfer money, read out card details or hand valuables to a courier.
• Rush, urgency and a plea for secrecy ('don't tell anyone, not even the bank').
• A robotic voice, or someone you can't call back on the official published number.
• The number on your screen looks like the police or an official body (that's spoofed).

Comment te protéger

• Hang up right away. Don't press any key and don't 'stay on the line'.
• Call the police or your bank yourself, using the official number you look up on your own.
• Never hand cash, cards or valuables to someone at your door because of a phone call.
• Warn your elderly relatives gently: they are the main target.

Qualcuno chiama fingendosi la polizia, la dogana o un'agenzia federale e dice che i tuoi dati bancari sono legati a un reato. Poi ti mette sotto pressione per farti consegnare contanti, gioielli o l'accesso al tuo conto. Qui in Svizzera i truffatori si spacciano perfino per il NCSC stesso, falsificano numeri svizzeri e passano da tedesco a francese a italiano.

Come funziona la truffa

1. The phone rings. Often it's a computer voice, and the number looks like a real Swiss one. On the line, someone claims to be the police, customs or a federal agency.
2. They tell you your identity or your card has been 'compromised' or dragged into a criminal investigation.
3. Under pressure and sworn to secrecy, you're told to move your money to a 'safe account', read out card or e-banking details, or set aside cash and jewellery.
4. A courier (a 'money mule', often a youngster recruited via Snapchat) shows up at your door to collect the valuables.
5. Abroad, the handlers steer these couriers with victim lists and constantly swapped Swiss SIM cards.

Segnali d'allarme

• The real Swiss police never ask you to transfer money, read out card details or hand valuables to a courier.
• Rush, urgency and a plea for secrecy ('don't tell anyone, not even the bank').
• A robotic voice, or someone you can't call back on the official published number.
• The number on your screen looks like the police or an official body (that's spoofed).

Come proteggerti

• Hang up right away. Don't press any key and don't 'stay on the line'.
• Call the police or your bank yourself, using the official number you look up on your own.
• Never hand cash, cards or valuables to someone at your door because of a phone call.
• Warn your elderly relatives gently: they are the main target.