Um desconhecido te manda mensagem de um numero novo dizendo ser seu filho, seu neto ou alguem proximo com 'numero novo', inventa uma conta urgente e pede um Pix rapido. Mira principalmente nos mais velhos, e no Brasil funciona porque o WhatsApp e o canal da familia e o Pix cai na hora, sem volta.

Como o golpe funciona

1. Voce recebe um WhatsApp ou SMS de um numero desconhecido: 'Oi mae/pai, troquei de numero' ou 'meu celular quebrou, esse e o numero novo'.
2. O golpista costuma usar a foto real do parente (pega das redes sociais) como imagem de perfil, pra parecer de verdade.
3. Ganhando sua confianca, o 'parente' diz que tem um pagamento urgente: uma conta, uma conta bloqueada, uma compra que ele nao consegue fechar.
4. Voce e pressionado a mandar um Pix na hora pra uma conta de terceiro, antes de confirmar com o familiar de verdade.

Sinais de alerta

• Um 'parente' que so fala por texto, de um numero novinho, e foge de ligacao de voz ou video.
• Um pedido de dinheiro urgente que precisa ser pago agora e mantido em segredo.
• O nome de quem vai receber o Pix nao bate com o nome do parente.
• Um jeito de escrever meio diferente, ou detalhes que a pessoa de verdade saberia e esse contato desvia.

Como se proteger

• Sempre ligue pro numero antigo/conhecido do parente pra confirmar antes de mandar qualquer coisa.
• Faca uma pergunta que so a pessoa de verdade saberia responder.
• Nunca pague um Pix pra um terceiro 'em nome de' um parente sem confirmar pela voz.
• Ensine esse mesmo roteiro pros familiares mais velhos e combinem uma palavra de seguranca da familia.

Ein Unbekannter schreibt Dir von einer neuen Nummer, gibt sich als Sohn, Enkel oder nahestehende Person mit 'neuer Nummer' aus, erfindet eine dringende Rechnung und bittet um ein schnelles Pix. Ziel sind vor allem aeltere Menschen, und in Brasilien klappt es, weil WhatsApp der Familienkanal ist und Pix sofort und unwiderruflich ankommt.

So funktioniert die Masche

1. Du bekommst ein WhatsApp oder SMS von einer unbekannten Nummer: 'Hallo Mama/Papa, ich habe eine neue Nummer' oder 'mein Handy ist kaputt, das ist meine neue Nummer'.
2. Der Betrueger nutzt oft das echte Foto des Verwandten (aus sozialen Netzwerken) als Profilbild, damit es echt wirkt.
3. Sobald er Dein Vertrauen hat, sagt der 'Verwandte', es gebe eine dringende Zahlung: eine Rechnung, ein gesperrtes Konto, ein Kauf, den er nicht abschliessen kann.
4. Du wirst gedraengt, sofort ein Pix an ein fremdes Konto zu schicken, bevor Du beim echten Familienmitglied nachfragst.

Warnsignale

• Ein 'Verwandter', der nur per Text schreibt, von einer brandneuen Nummer, und Sprach- oder Videoanrufe meidet.
• Eine dringende Geldbitte, die sofort gezahlt und geheim gehalten werden soll.
• Der Name des Pix-Empfaengers passt nicht zum Namen des Verwandten.
• Eine etwas andere Schreibweise oder Details, die die echte Person wuesste und dieser Kontakt ausweicht.

So schützt du dich

• Ruf immer die alte/bekannte Nummer des Verwandten an, um zu bestaetigen, bevor Du irgendetwas schickst.
• Stell eine Frage, die nur die echte Person beantworten koennte.
• Zahl niemals ein Pix an einen Dritten 'im Namen' eines Verwandten ohne Stimm-Bestaetigung.
• Bring aelteren Familienmitgliedern genau dieses Vorgehen bei und vereinbart ein Familien-Sicherheitswort.

A stranger texts you from a new number claiming to be your child, grandchild or someone close with a 'new number', invents an urgent bill and asks for a quick Pix. It mostly targets older people, and in Brazil it works because WhatsApp is the family channel and Pix lands instantly, with no going back.

How the scam works

1. You get a WhatsApp or SMS from an unknown number: 'Hi mom/dad, I changed my number' or 'my phone broke, this is my new number'.
2. The crook often uses the relative's real photo (grabbed from social media) as the profile picture, to look genuine.
3. Once he has your trust, the 'relative' says there's an urgent payment: a bill, a locked account, a purchase he can't complete.
4. You're pressured to send a Pix right away to a third party's account, before checking with the real family member.

Warning signs

• A 'relative' who only texts, from a brand-new number, and dodges any voice or video call.
• An urgent money request that must be paid now and kept secret.
• The name of the Pix recipient doesn't match the relative's name.
• A slightly off writing style, or details the real person would know that this contact avoids.

How to protect yourself

• Always call the relative's old/known number to confirm before sending anything.
• Ask a question only the real person could answer.
• Never pay a Pix to a third party 'on behalf of' a relative without voice confirmation.
• Teach older family members this exact routine and agree on a family safe-word.

Un desconocido te escribe desde un numero nuevo diciendo ser tu hijo, tu nieto o alguien cercano con 'numero nuevo', inventa una cuenta urgente y pide un Pix rapido. Apunta sobre todo a los mayores, y en Brasil funciona porque WhatsApp es el canal de la familia y el Pix llega al instante, sin vuelta atras.

Cómo funciona la estafa

1. You get a WhatsApp or SMS from an unknown number: 'Hi mom/dad, I changed my number' or 'my phone broke, this is my new number'.
2. The crook often uses the relative's real photo (grabbed from social media) as the profile picture, to look genuine.
3. Once he has your trust, the 'relative' says there's an urgent payment: a bill, a locked account, a purchase he can't complete.
4. You're pressured to send a Pix right away to a third party's account, before checking with the real family member.

Señales de alerta

• A 'relative' who only texts, from a brand-new number, and dodges any voice or video call.
• An urgent money request that must be paid now and kept secret.
• The name of the Pix recipient doesn't match the relative's name.
• A slightly off writing style, or details the real person would know that this contact avoids.

Cómo protegerte

• Always call the relative's old/known number to confirm before sending anything.
• Ask a question only the real person could answer.
• Never pay a Pix to a third party 'on behalf of' a relative without voice confirmation.
• Teach older family members this exact routine and agree on a family safe-word.

Un inconnu t'ecrit d'un nouveau numero en pretendant etre ton enfant, ton petit-enfant ou un proche avec un 'nouveau numero', invente une facture urgente et demande un Pix rapide. Il vise surtout les personnes agees, et au Bresil ca marche parce que WhatsApp est le canal de la famille et que le Pix arrive aussitot, sans retour possible.

Comment l'arnaque fonctionne

1. You get a WhatsApp or SMS from an unknown number: 'Hi mom/dad, I changed my number' or 'my phone broke, this is my new number'.
2. The crook often uses the relative's real photo (grabbed from social media) as the profile picture, to look genuine.
3. Once he has your trust, the 'relative' says there's an urgent payment: a bill, a locked account, a purchase he can't complete.
4. You're pressured to send a Pix right away to a third party's account, before checking with the real family member.

Signaux d'alerte

• A 'relative' who only texts, from a brand-new number, and dodges any voice or video call.
• An urgent money request that must be paid now and kept secret.
• The name of the Pix recipient doesn't match the relative's name.
• A slightly off writing style, or details the real person would know that this contact avoids.

Comment te protéger

• Always call the relative's old/known number to confirm before sending anything.
• Ask a question only the real person could answer.
• Never pay a Pix to a third party 'on behalf of' a relative without voice confirmation.
• Teach older family members this exact routine and agree on a family safe-word.

Uno sconosciuto ti scrive da un numero nuovo dicendo di essere tuo figlio, tuo nipote o una persona cara con 'numero nuovo', inventa una bolletta urgente e chiede un Pix veloce. Colpisce soprattutto gli anziani, e in Brasile funziona perche WhatsApp e il canale della famiglia e il Pix arriva subito, senza ritorno.

Come funziona la truffa

1. You get a WhatsApp or SMS from an unknown number: 'Hi mom/dad, I changed my number' or 'my phone broke, this is my new number'.
2. The crook often uses the relative's real photo (grabbed from social media) as the profile picture, to look genuine.
3. Once he has your trust, the 'relative' says there's an urgent payment: a bill, a locked account, a purchase he can't complete.
4. You're pressured to send a Pix right away to a third party's account, before checking with the real family member.

Segnali d'allarme

• A 'relative' who only texts, from a brand-new number, and dodges any voice or video call.
• An urgent money request that must be paid now and kept secret.
• The name of the Pix recipient doesn't match the relative's name.
• A slightly off writing style, or details the real person would know that this contact avoids.

Come proteggerti

• Always call the relative's old/known number to confirm before sending anything.
• Ask a question only the real person could answer.
• Never pay a Pix to a third party 'on behalf of' a relative without voice confirmation.
• Teach older family members this exact routine and agree on a family safe-word.